FAQs Frequently Asked Questions

Firstly, you will create an account on our website after which you will have your email and a password. Then you will make payment into our bank account using the details available on the website, use your email as your depositor's name. When your payment is acknowledged, we will credit your account using your account email. You could also make online transfers and online card payments.

Log on to www.hovasms.ng, click on "create an account," fill out the form that follows, and submit it. To complete your registration, login with your email and password after which you will be prompted to provide the email and phone number verification codes sent to you (this is a one-time operation).

You can make payments in diverse ways; - You can pay directly at the bank over the counter, use your username as the depositor's name or you could do a bank transfer over the counter. - You can pay online on our website using your ATM cards. - You can do POS transfer through designated ATM machines. After the transaction has gone through, you will text your username and the amount paid to our contact lines. - You can do internet transfer from your account into our account. Remember to add your username in the remarks section to help us identify you or you may email /call/text your username and the amount paid to our contact lines / email address.

You account will be credited immediately your payment is confirmed. Usually within 30 minutes.

-Log in to your account -Click on My Wallet -Click on Fund Wallet -Type in the amount in Naira that you would like to fund your wallet with. -Click Submit -Follow the on screen directives on the payment gateway portal

Once you make a successful payment, your wallet will Automatically get funded.

After we have acknowledged your payments, we will credit your account using your email.

The Acceptable number formats are as follows 080..., 23480..., +23470... Please do not use number without the leading zero or without the international country code (eg 8034521...). Message sent to number like this are sent to international numbers starting with 803... and will be charged accordingly.

Separate multiple numbers with comma for example 08123456789, 2348123456789

If you forgot your password, click on "forgot password" below the " login" box, follow the directives to reset your password.

There is no minimum or maximum, make your payments and you will get credited as paid for.

To contact us, click here to view all available contact channels (email, phones numbers and contact form).